Services Repairs Solutions

Estimates: Once you have contacted us with a request, we will immediately provide you with a rough estimate of repair costs so you may decide if you want to continue any further. Please keep in mind that in order to provide accurate estimates, we may need to examine the item(s) in detail.

Repair Restrictions: We will NOT repair LCD/Plasma TVs and monitors that have broken screens; it will cost more to replace a broken screen than to buy a new TV, and more often than not, its impossible to find the exact screen. In addition, Plasma TVs with burned-in images require a screen replacement as well, which are also not worth a repair due to high costs and finding the exact screen. Furthermore, CRT TVs/Monitors are such an old technology, so please consider an upgrade over repairs.

In Warranty?: If your device/electronics item is still in warranty, it is best to make use of it by contacting the store that you purchased it from or the brand's manufacturer; however, if you choose, we will service your device, but be aware that doing so will void the warranty with the retailer/manufacturer.

^*** "Don't think it's over just because someone else tells you it's not repairable" - ONLY applies when you didn't leave your device(s) at the other repair shop(s), because if you left your device(s) at the other repair shops, they might have damaged your device(s) further - which could prevent the device(s) for being repaired, and overall makes the device(s) much more difficult and expensive for us to repair, if at all.

^‡TV(s) with a broken/cracked screen: If the TV has a shattered/broken/cracked screen, or inner vertical or horizontal lines across the screen, or entire sections of the screen are white/black, or there are spider-web cracks on the screen, in most cases, the TV screen is unrepairable. It is almost impossible to find the exact TV model screen, and if we ever find the exact TV screen that is needed, there is a very high chance of damage during the shipping process, therefore the TV is uneconomical and not repairable.

No Repair, No Charge: If clearly there is something wrong with your device but we are unable to fix it, no charges will be applied.

House Calls / Pick-Ups: House-calls during the week (Monday to Friday) are available afte 6pm and before 7:30pm.

Service Rates: The following price ranges are provided for reference purposes only. Every situation is unique to itself, therefore final costs may vary. We do not charge 'by the hour,' but instead take our time to ensure all work is final and of highest quality, so the following ranges are primarily based on the price of parts and installation costs associated with those parts.

Item Return: Upon completion of all repairs, we will contact you to pick-up your devices(s), or to determine a return location. We will attempt to contact you at least twice a week via email and/or telephone for a total of three weeks. If all communication attempts are unsuccessful after this period, we will retain your item(s).